Welcome to the refined world of Les Folies d'Eugénie. We are committed to providing you with an exclusive online shopping experience, from ordering to delivery, and even beyond with our simplified returns policy. Learn more about our commitment to fast delivery and our returns guidelines below.
Luxury Express Delivery
At Les Folies d'Eugénie, we understand the importance of promptness in the world of luxury. This is why we ship your precious purchases as quickly as possible, with express delivery which allows you to receive your treasures at home in record time. Follow the journey of your order in real time with our online tracking system, for an unparalleled luxury experience.
Return policy
We know that in the world of luxury, every detail counts. That's why we have developed a carefully thought-out returns policy to guarantee your complete satisfaction. If, for whatever reason, you wish to return one of our items, here are the steps to follow:
Returns are accepted within 14 days of receiving your order.
The item must be in its original condition, with the label and seal of authenticity or label intact.
To initiate a return, please contact our customer service. They will guide you through the process and ensure that your request is handled with the utmost care.
Exceptional Customer Service
Our luxury concierge remains at your disposal for your special requests and fine jewelry.
Our dedicated team of advisors and luxury enthusiasts is at your disposal to answer all your questions and ensure a good purchasing experience. Do not hesitate to contact us for any request for assistance, advice or to initiate a return. Your satisfaction is our priority..
At Les Folies, it is a pleasure for us to accompany you in your exploration of the world of luxury. We hope you will find satisfaction and elegance in our exclusive products. We invite you to explore our collection and contact us for any special requests. Thank you for choosing Les Folies d'Eugénie for your online shopping needs.