Hermès - Twilly

L'intégralité de nos produits sont certifiés authentiques.

Our Commitment to Authenticity and Luxury

We are committed to providing our customers with an unrivaled prestige shopping experience, guaranteeing the authenticity of every item we offer.

The strict maintenance of our Police and Customs records and the various checks carried out in our physical stores are a guarantee of reference for you. It is not uncommon to notice the presence of counterfeiting on the web, supported by a lack of reference in physical stores, their control is then very complicated.

Conversely, our team will always be present for physical deposits in store, so it is after collecting data from the depositor ensuring the best product traceability that you buy from us.

Each depositor is identified and must have visited one of our stores before you can purchase the items online. We assure you as much as possible of the presence of all the accessories relating to your purchase, such as the dustbag, the box and the ribbons.

Quality at the Heart of Everything We Do Qualified Experts at Your Service

At Les Folies d'Eugénie, we surround ourselves with a team of highly qualified experts, specialized in luxury brands such as Hermès, Chanel, Dior, Louis Vuitton, Balenciaga, Prada. Their expertise allows them to detect the smallest details that distinguish authentic items from counterfeits. Serial numbers are identified or RFID chips are read, thus ensuring the authenticity of iconic models such as the Hermès Birkin bag, the Chanel tweed jacket, Dior haute couture dresses, Louis Vuitton bags. Neverfull and Balenciaga Triple S shoes.

Three Steps of Authentication for Absolute Luxury Every item that passes through our doors undergoes a three-step authentication process to ensure its legitimacy.These steps include:

• Visual Examination: Our experts comb through every aspect of the item, from stitching to logos, ensuring that no detail is overlooked.
• Documentary Analysis: Luxury items often come with documents of authenticity, such as certificates or authenticity cards. Our experts check the consistency of these documents with the article in question.
• Technological analysis with Entrupy: at Folies d'Eugénie, we adopted the cutting-edge technology of Entrupy, an integral part of the prestigious Maison des Startups LVMH. Entrupy uses artificial intelligence to analyze thousands of microscopic dots on the item, ensuring unparalleled counterfeit identification.

A Guarantee of Authenticity for Luxury with Confidence Through our three-step authentication process and the use of Entrupy, we are proud to offer every customer a guarantee of authenticity. When you purchase from Les Folies d'Eugénie, you can be assured that each item is an authentic product of the highest quality, whether it is a Rolex watch, a Dior haute couture dress, a Louis Vuitton bag or Prada shoes.

Your Satisfaction, Our Priority

Your satisfaction is the cornerstone of our business. If you have any questions regarding our authentication process or the authenticity of an item, our customer service team is available to answer and guide you through every step of your luxury shopping experience.

Les Folies d'Eugénie is committed to maintaining the highest standards of authenticity and quality. Explore our collection today and discover the authentic luxury you deserve.